FAQ

General

What does Activity Book do?

Activity Book is Australia’s premier marketplace for children’s activities. It allows businesses to list their activities and take bookings and payments online, easily. It lets parent/guardians easily find, review, book and pay for their children’s activities.

 

Parents/Guardians

How does Activity Book help me?

For parents and guardians, Activity Book is designed to take the stress out of booking regular children’s activities and holiday programs using a convenient, simple online platform.

How does Activity Book work for me?

On Activity Book, you can easily search for children’s activities near you and assess them based on other parents’/guardian’s reviews. Once you have settled on the one you like, you can check availability in the times you’re after then book your child in immediately if you wish. It’s that easy!

Is Activity Book free for parents/guardians to use?

Yes!

How do I search for activities on Activity Book?

On the home page, simply select the activity type you’re looking for from the drop-down menu and then enter the postcode or suburb most relevant to you and click the ‘Search’ button. Easy! On the search results page, if you wish to refine your search a little more (e.g. search by vacant spots or by age groups) you can do that too.

Do you store my payment details?

No, we do not. All payments made via Activity Book are processed through Stripe, a highly secure global payments platform. You can find out more about them here https://stripe.com/au .

 

Businesses

How does Activity Book help businesses that run children's activities?

Activity Book can help your business by increasing your revenue, improving your presence online, delighting you customers and reducing your admin work. Please contact us here for more information.

How does Activity Book work for businesses?

It’s pretty simple. Once you create an account with us, you can list as many programs, in as many locations, as you want on our marketplace. There, you can put pictures, descriptions, requirements for children and all the booking options for parents/guardians. Then, once parents/guardians make bookings for their children, all the bookings and payments are processed automatically leaving you to do what you do best – run brilliant children’s activities!

For more information, please contact us here and we will set you up in a jiffy.

What is Activity Book’s business model?

We take a fee for each paid booking made - this helps cover all our technology and marketing costs. In other words, if you don’t get any bookings through Activity Book, you don’t pay a cent!

How does Activity Book process payments?

All payments made via Activity Book are processed through Stripe, a highly secure global payments platform. You can find out more about them here https://stripe.com/au .

How do I sign up?

Contact us here and we’ll set you up quickly.